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Sightseer
Posts: 1
Accepted Solution

Не могу подключить управление gopro к телефону

У меня андроид, система 8.1. Телефон видит камеру, подключается к ней,и  на этом всё. Не переходит в управление и не видит содержимое.

Проблема в телефоне?


Accepted Solutions
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GoPro
Posts: 9,801

Re: Не могу подключить управление gopro к телефону

@adroitstor3415, typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. Please follow these troubleshooting steps accordingly: 

  1. Remove your camera entry from the GoPro App's history. 
    • Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
  2. Reset your camera’s Wi-Fi settings using the instructions here
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions here

 

Let us know how it works for you. Thanks!

View solution in original post


All Replies
Highlighted
Nomad
Posts: 4,420

Re: Не могу подключить управление gopro к телефону

Since you didn't say what type of phone you had, then yes, it's a problem with the phone.

 

Also make sure you're using the latest version of the GoPro app.

Highlighted
GoPro
Posts: 9,801

Re: Не могу подключить управление gopro к телефону

@adroitstor3415, typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. Please follow these troubleshooting steps accordingly: 

  1. Remove your camera entry from the GoPro App's history. 
    • Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
  2. Reset your camera’s Wi-Fi settings using the instructions here
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions here

 

Let us know how it works for you. Thanks!