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Tourist
Posts: 5

ı cant read my serial number, not readable

[ New ]

 

 

please help me to read it.

thanks and regards

 

IMG_1961.jpg

Accepted Solutions
Nomad
Posts: 5,331

Re: ı cant read my serial number, not readable

[ New ]

No one can read that sticker and it's advisable not to keep posting pictures of it lest someone gets the camera serial number, registers the camera in their name and then claims their camera was stolen.

 

If you want to get your camera serial number it's simple.

 

Remove the SD card from your camera and place it in an SD card reader.

Open the folder called "Misc" on the SD card.

In there you will see two files one of which is called "Version".

Open that file and you will see some camera information such as Firmware Version, WiFi Mac, Camera Type and Camera Serial Number.

View solution in original post

Tourist
Posts: 5

Re: ı cant read my serial number, not readable

[ New ]

Great solution. Thank you very much. Now I have it.

View solution in original post


All Replies
GoPro
Posts: 11,859

Re: ı cant read my serial number, not readable

[ New ]

@istimo, there's some information here How to Find Your GoPro Serial Number that will help you locate your camera's serial number. Should you need further assistance, our Support team at https://gopro.com/help/ContactUs will be able to help.

Tourist
Posts: 5

Re: ı cant read my serial number, not readable

[ New ]

pls. see attached photo. somehow its erased. how/where can ı find it?

IMG_1961.jpg
GoPro
Posts: 11,859

Re: ı cant read my serial number, not readable

[ New ]

@istimo, by any chance, do you remember adding your GoPro as your device under your profile or GoPro Account. To do this, log in to your GoPro account through gopro.com , go to Settings once logged in, go to Devices. You'll see the camera information here such as the serial number.

 

Should you need further assistance, our Support team at https://gopro.com/help/ContactUs will be able to help.

Tourist
Posts: 5

Re: ı cant read my serial number, not readable

[ New ]

unfortunately "No Devices Associated"...

GoPro
Posts: 11,859

Re: ı cant read my serial number, not readable

[ New ]

@istimo, please reach out to GoPro customer support at gopro.com/help/ContactUs so we can assist you further on this.

Tourist
Posts: 5

Re: ı cant read my serial number, not readable

[ New ]

Can you help me to read my hero4 silver serial number please.

IMG_1961.jpg
Nomad
Posts: 5,331

Re: ı cant read my serial number, not readable

[ New ]

No one can read that sticker and it's advisable not to keep posting pictures of it lest someone gets the camera serial number, registers the camera in their name and then claims their camera was stolen.

 

If you want to get your camera serial number it's simple.

 

Remove the SD card from your camera and place it in an SD card reader.

Open the folder called "Misc" on the SD card.

In there you will see two files one of which is called "Version".

Open that file and you will see some camera information such as Firmware Version, WiFi Mac, Camera Type and Camera Serial Number.