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Tourist
Posts: 1

écran tactile Hero 8 black ne s'allume plus

[ New ]

bonjour, 

l'ecran tactile de ma gorpo hero 8 BLACK ne s'allume plus. La camera fonctionne, l'ecran de deavnt aussi, mais pas l'ecran tactile. Je ne peux donc pas allumer le wifi por la conecter au telephone et essayer de resoudre le probleme, quelqu'un peut il m'aider ? 

Merci !

GoPro
Posts: 16,921

Re: écran tactile Hero 8 black ne s'allume plus

[ New ]

Hello, @fireyhero3537. See if pressing and holding the power button will help. If not, we recommend that a manual firmware update be done. The steps under Manual Update here HERO8 Black - Software Update Instructions will guide you. 

 

If the issue persists, let our Support team know. Visit https://gopro.com/help/ContactUs . Once there, select  "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number. 

request.

 

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