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Reply
Sightseer
Posts: 1

Überhitzung

Hallo,

meine GP 7 Silver schaltet sich (auch nach dem neusten) Update ab, wenn sie der meinung ist das es zu heiß ist.

Ich nehme vor diesem Hintergrund extra keine 4k Filme auf, dennoch schaltet sich das Gerät ab.

Tolle und Einmalige Aufnahmen entgehen wir dabei. 

Bitte um Lösungsvorschläge

GoPro
Posts: 8,889

Re: Überhitzung

Hi @mariant80434

 

It is important to determine battery integrity to ensure that your camera works smoothly.

You may perform a short record time test through the instructions here https://gopro.com/help/articles/solutions_troubleshooting/Short-Record-Times

Should you get a run time significantly shorter than the expected battery life, despite using a recommended SD card https://gopro.com/help/articles/block/microSD-Card-Considerations and the camera being updated to the latest firmware, let our Support team know. This way, they can help you with the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs 

 

Thanks!

Ej

Adventurer
Posts: 8,928

Re: Überhitzung

before the update you had no issues at all?